PRIVACY POLICY
At ACCOUNTISH, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure the security of your data when you use our website (accountish.co.za) and the services we provide.
By using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy and the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Information We Collect
When you interact with our website or services, we may collect the following types of information:
a. Personal Information: Information that can be used to identify you, such as your name and email address, when you voluntarily provide it to us - for example, by downloading a resource, subscribing to our mailing list, or contacting us through our contact form.
b. Non-Personal Information: Information that cannot be used to identify you personally, such as your browser type, device type, operating system, and browsing behaviour on our website. This information is collected automatically through the use of cookies and other tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
a. To provide, maintain, and improve our website and services.
b. To respond to your enquiries, comments, or requests.
c. To send you resources, newsletters, or other updates, if you have opted in to receive them.
d. To analyse website usage in order to improve our services and user experience.
e. To detect, prevent, and address technical issues and potential security threats.
f. To meet our legal and regulatory obligations where applicable.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share your information with trusted third parties under the following circumstances:
a. To comply with applicable South African laws or legal processes.
b. To protect the rights, property, or safety of Accountish, our clients, or others.
c. With service providers who assist us in operating our website and delivering our services - including our email marketing platform, website host, and communication tools - as long as they agree to protect your personal information.
Where your information is processed by service providers outside South Africa, we ensure that adequate data protection measures are in place in accordance with section 72 of POPIA.
4. Security
We take reasonable technical and organisational precautions to protect your personal information from unauthorised access, use, or disclosure, consistent with section 19 of POPIA. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information. In the event of a data breach that poses a risk to you, we will notify you and the relevant authorities as required by law.
5. Cookies
We use cookies and other tracking technologies to improve your browsing experience on our website, analyse site traffic, and understand where our visitors are coming from. By using our website, you consent to our use of cookies and other tracking technologies. You can adjust your browser settings to refuse cookies, though this may affect site functionality.
6. Third-Party Links
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that site. We encourage you to review the privacy policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
7. Retention of Information
We only retain your personal information for as long as necessary for the purpose it was collected, or as required by law. You may request deletion of your information at any time, subject to our legal obligations to retain certain records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page with a revised date. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.
9. Your Rights
Under POPIA, you have the following rights regarding your personal information:
a. The right to know what personal information we hold about you.
b. The right to request correction of inaccurate or incomplete information.
c. The right to request deletion of your information, subject to our legal retention obligations.
d. The right to withdraw consent to marketing at any time - every email we send includes an unsubscribe link.
e. The right to lodge a complaint with the Information Regulator of South Africa.
To exercise any of these rights, contact us at hello@accountish.co.za.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: hello@accountish.co.za
Last updated: May 2026